salduba.shop
The content of this document in English is for information purposes only and has been automatically translated from the original Spanish document "Términos y Condiciones" at https://salduba.shop/es/content/terminos-y-condiciones. For all contractual and legal purposes, only the wording of the original document must be taken into consideration.
1. GENERAL INFORMATION
The ownership of this website, salduba.shop, (hereinafter Website) is held by:
Carmen López López, with NIF: 11079680M, and whose contact details are:
Address: Alfonso IX, 8, 5ºB24004 LEON (SPAIN)
Contact phone: 615811364
Contact email: [email protected]
This document (as well as all other documents mentioned here) regulates the conditions governing the use of this Website (salduba.shop) and the purchase or acquisition of products and/or services on it (in below, Conditions).
For the purposes of these Conditions, it is understood that the activity that Salduba Design develops through the Website includes:
Marketing of clothing, accessories and accessories
In addition to reading these Conditions, before accessing, browsing and/or using this web page, the User must have read the Legal Notice and the General Conditions of Use, including the cookie policy, and the privacy and Salduba Design data protection. By using this Website or by making and/or requesting the purchase of a product and/or service through it, the User agrees to be bound by these Conditions and by all of the above, so if you do not agree with all you should not use this Website.
Likewise, it is reported that these Conditions could be modified. The User is responsible for consulting them each time they access, browse and/or use the Website, since those in force at the time the purchase of products and/or services are requested will be applicable.
For all questions that the User may have in relation to the Conditions, they can contact the owner using the contact information provided above or, where appropriate, using the contact form.
Likewise, it is recalled that Salduba Design voluntarily adheres to the principles of the Code of Ethics for Electronic Commerce, the Code of Conduct on the Use of Influencers in Advertising, as well as the Consumer Arbitration System.
2. THE USER
The access, navigation and use of the Website, confers the condition of user (hereinafter referred to, indistinctly, individually as User or jointly as Users), for which reason, from the moment the navigation on the Website begins, all the Conditions established here, as well as their subsequent modifications, without prejudice to the application of the corresponding mandatory legal regulations as the case may be.
The User assumes his responsibility for the correct use of the Website. This responsibility will extend to:
- Make use of this Website only to make legally valid inquiries and purchases or acquisitions.
- Do not make any false or fraudulent purchase. If a purchase of this nature could reasonably be considered to have been made, it could be annulled and the relevant authorities reported.
- Provide truthful and lawful contact information, for example, email address, postal address and/or other information (see Legal Notice and General Conditions of Use).
- The User declares to be over 18 years of age and have the legal capacity to enter into contracts through this Website.
The Website is mainly aimed at Users residing in Spain. Salduba Design does not ensure that the Website complies with the laws of other countries, either totally or partially. Salduba Design declines all responsibility that may derive from said access, nor does it guarantee shipments or provision of services outside of Spain.
The User may formalize, at his choice, with Salduba Design the purchase contract for the desired products and/or services in any of the languages in which these Conditions are available on this Website.
3. PURCHASE OR ACQUISITION PROCESS
Duly registered Users can buy on the Website by the established means and forms. They must follow the online purchase and/or acquisition procedure of salduba.shop, during which several products and/or services can be selected and added to the cart, basket or final purchase space and, finally, click on "Finish Buys".
Likewise, the User must fill in and/or verify the information that is requested at each step, although, during the purchase process, before making the payment, the purchase data can be modified.
Next, the User will receive an email confirming that Salduba Design has received their order or purchase request and/or provision of the service, that is, the order confirmation. And, where appropriate, you will also be informed by email when your purchase is being shipped. Where appropriate, this information could also be made available to the User through their personal connection space to the Website.
Once the purchase procedure has been completed, the User consents to the Website generating an electronic invoice that will be sent to the User via email, and where appropriate, through their personal connection space to the Website. Likewise, the User can, if he wishes, obtain a copy of his invoice on paper, requesting it from Salduba Design using the contact spaces on the Website or through the contact information provided above.
The User acknowledges that he is aware, at the time of purchase, of certain particular conditions of sale that concern the product and/or service in question and that are shown next to the presentation or, where appropriate, its image on its page. of the Website, indicating, by way of example, but not exhaustive, and attending to each case: name, price, components, weight, quantity, color, details of the products, or characteristics, way in which they will be carried out and/or o cost of services; and acknowledges that the completion of the purchase or acquisition order materializes the full and complete acceptance of the particular conditions of sale applicable to each case.
In addition, the User can exhaustively consult the Particular Conditions of Sale that govern this Website at the following link: https://salduba.shop/es/content/terminos-y-condiciones-de-uso
Unless expressly stated otherwise, Salduba Design is not the manufacturer of the products sold or that could be marketed on the Website. Although Salduba Design makes great efforts to ensure that the information displayed on the Website is correct, sometimes the packaging and/or the materials and/or components of the products may contain additional or different information from that which appears on the Website. . Therefore, the User must not only consider the information provided by the Website, but also the information available on the label, warnings and/or instructions that accompany the product.
The communications, purchase orders and payments that intervene during the transactions carried out on the Website could be filed and kept in the computerized records of Salduba Design in order to constitute a means of proof of the transactions, in any case, respecting the conditions security measures and the laws and regulations in force that are applicable in this regard, and particularly in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons regarding the processing of personal data and the free circulation of these data (RGPD) and Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights,and the rights that assist Users in accordance with the privacy policy of this Website.
4. AVAILABILITY
All purchase orders received by Salduba Design through the Website are subject to the availability of the products and/or to the fact that no circumstance or cause of force majeure (clause nine of these Conditions) affects their supply and/or the Provision of services. If there are difficulties regarding the supply of products or if there are no products in stock, Salduba Design undertakes to contact the User and reimburse any amount that may have been paid as an amount. This will be equally applicable in cases in which the provision of a service becomes unrealizable.
5. PRICES AND PAYMENT
Los precios exhibidos en el Sitio Web son los finales, en Euros (€) e incluyen los impuestos, salvo que por exigencia legal, especialmente en lo relativo al IVA, se señale y aplique cuestión distinta.
Los gastos de envío se encuentran incluidos en los precios finales de los productos tal y como se muestran en el Sitio Web. Así, Salduba Design realiza los servicios de entrega y/o envío a través de servicios de transporte profesionales, dependiendo de las circunstancias de destino del envío y centro de producción desde el que se remiten.
En ningún caso el Sitio Web añadirá costes adicionales al precio de un producto o de un servicio de forma automática, sino solo aquellos que el Usuario haya seleccionado y elegido voluntaria y libremente.
Los precios pueden cambiar en cualquier momento, pero los posibles cambios no afectarán a los pedidos o compras con respecto a los que el Usuario ya haya recibido una confirmación de pedido.
Los medios de pago aceptados serán: Tarjeta de crédito o débito, PayPal, y Transferencia bancaria.
Asimismo, el Usuario podrá pagar todo o parte del precio de la compra con una tarjeta regalo y/o una tarjeta abono emitida por Salduba Design y/o Carmen López López.
Salduba Design utiliza todos los medios para garantizar la confidencialidad y la seguridad de los datos de pago transmitidos por el Usuario durante las transacciones a través del Sitio Web. Como tal, el Sitio Web utiliza un sistema de pago seguro SSL (Secure Socket Layer).
Las tarjetas de crédito estarán sujetas a comprobaciones y autorizaciones por parte de la entidad bancaria emisora de las mismas, si dicha entidad no autorizase el pago, Salduba Design no será responsable por ningún retraso o falta de entrega y no podrá formalizar ningún contrato con el Usuario.
Una vez que Salduba Design reciba la orden de compra por parte del Usuario a través del Sitio Web, se realizará el cargo en la tarjeta en el momento del pago del Usuario.
Si el medio de pago es Paypal, tarjeta regalo o tarjeta abono el cargo se hará en el momento en que Salduba Design envíe una confirmación del pedido de compra o adquisición de productos y/o servicios al Usuario.
En todo caso, al hacer clic en "Finalizar Compra" el Usuario confirma que el método de pago utilizado es suyo, o que, en su caso, es el legítimo poseedor de la tarjeta regalo o de la tarjeta abono.
Los pedidos de compra o adquisición en los que el Usuario seleccione como medio de pago la transferencia bancaria serán reservados durante 5 días naturales a partir de la confirmación del pedido para poder dejar el tiempo suficiente a que la transferencia bancaria sea tomada en cuenta por el sistema de pagos utilizado por Salduba Design para el Sitio Web. Cuando el sistema recibe la transferencia, el pedido será preparado y gestionado para envío.
Mediante este método de pago, el Usuario debe asegurarse que introduce correctamente el importe exacto del pedido de compra, así como el número de cuenta y la referencia de la transferencia. En caso de error, Salduba Design no podrá validar el pedido, que será anulado.
Salduba Design se reserva el derecho a modificar las opciones o métodos de pago disponibles en cualquier momento, disponiendo en todo caso el Usuario en la Web de la información sobre los medios de pago soportados actualizada.
6. ENTREGA
En los casos en los que proceda realizar la entrega física del bien contratado, las entregas se efectuarán en el ámbito del siguiente territorio: España (Península, Baleares, Canarias, Ceuta y Melilla) y opcionalmente en el resto de países de la Unión Europea.
Exceptuando aquellos casos en los que existan circunstancias imprevistas o extraordinarias o, en su caso, derivadas de la personalización de los productos, el pedido de compra consistente en los productos relacionados en cada confirmación de compra será entregado en el plazo señalado en el Sitio Web según el método de envío seleccionado por el Usuario y, en todo caso, en el plazo máximo de 30 días naturales a contar desde la fecha de la confirmación del pedido.
Si por algún motivo, que le fuera imputable, Salduba Design no pudiera cumplir con la fecha de entrega, contactará al Usuario para informarle de esta circunstancia y, éste podrá elegir seguir adelante con la compra estableciendo una nueva fecha de entrega o bien anular el pedido con el reembolso total del precio pagado. En cualquier caso, las entregas a domicilio se realizan en días laborables.
Si resultara imposible efectuar la entrega del pedido por ausencia del Usuario, el pedido podría ser devuelto al almacén. No obstante, el transportista dejaría un aviso explicando dónde se encuentra el pedido y cómo hacer para que sea entregado de nuevo.
Si el Usuario no va a estar en el lugar de entrega en la franja horaria convenida, debe ponerse en contacto con Salduba Design para convenir la entrega otro día.
El Usuario debe proporcionar un número de teléfono movil en servicio que se proporcionará al transportista para que contacte al Usuario con motivo de cualquier incidencia en la entrega o su ausencia del lugar de destino en el momento de la entrega, con la finalidad de buscar una alternativa a la misma. El Usuario acepta y autoriza expresamente al realizar un pedido en la Web de Salduba Design, que sus datos de contacto, dirección de entrega y teléfono sean proporcionados al transportista con la finalidad de llevar a cabo se cometido de entrega de los productos al Usuario.
En caso de que transcurran 30 días desde que su pedido esté disponible para su entrega, y no haya sido entregado por causa no imputable a Salduba Design, Salduba Design entenderá que el Usuario desea desistir del contrato y éste se considerará resuelto.
Como consecuencia de la resolución del contrato, el Usuario puede solicitar a Salduba Design la devolución de los pagos realizados, a excepción de los gastos adicionales resultantes de la elección propia del Usuario de una modalidad de entrega diferente a la modalidad menos costosa de entrega ordinaria que ofrece el Sitio Web (si se hubiera producido), y de los daños y perjuicios ocasionados a Salduba Design en la producción bajo demanda y envío del pedido, fijados en un 70% del pago realizado. El reembolso resultante se realizará sin ninguna demora indebida y, en cualquier caso, en el plazo máximo de 14 días naturales desde la fecha en que se considera resuelto el contrato y/o el Usuario ha solicitado la devolución de los pagos realizados.
No obstante, el Usuario debe tener presente que el transporte derivado de la resolución puede tener un coste adicional que le podrá ser repercutido.
A efectos de las presentes Condiciones, se entenderá que se ha producido la entrega o que el pedido ha sido entregado en el momento en el que el Usuario o un tercero indicado por el Usuario adquiera la posesión material de los productos, lo que se acreditará mediante la firma de la recepción del pedido en la dirección de entrega convenida.
Los riesgos que de los productos se pudieran derivar serán a cargo del Usuario a partir del momento de su entrega. El Usuario adquiere la propiedad de los productos cuando Salduba Design recibe el pago completo de todas las cantidades debidas en relación a la compra o adquisición efectuada, incluidos los gastos de envío, o bien en el momento de la entrega, si ésta tiene lugar en un momento posterior a la recepción completa del importe objeto de pago por Salduba Design.
De conformidad con lo dispuesto en la Ley 37/1992, de 28 de diciembre, del Impuesto sobre el Valor Añadido (IVA), los pedidos de compra para su entrega y/o prestación se entenderán localizados en el territorio de aplicación del IVA español si la dirección de entrega está en territorio español salvo Canarias, Ceuta y Melilla. El tipo de IVA aplicable será el legalmente vigente en cada momento en función del artículo concreto de que se trate.
En este mismo sentido, y de conformidad con el Capítulo I del título V de la Directiva 2006/112 del Consejo del 28 de noviembre de 2006 relativa al sistema común del IVA, los pedidos de compra se localizarán, para su entrega y/o prestación, en aquel Estado miembro de la Unión Europea en que la dirección que figura en el pedido de compra se localiza y, por tanto, el IVA aplicable será el vigente en dicho Estado miembro.
En los pedidos con destino a Canarias, Ceuta y Melilla, las entregas se encontrarán exentas de IVA por aplicación de lo dispuesto en el artículo 21 de Ley 37/1992, sin perjuicio de la aplicación de los impuestos y aranceles correspondientes conforme a la normativa vigente en cada uno de estos territorios. El Usuario debe tener en cuenta que en estos territorios podrían darse situaciones en que se aplican y devengan impuestos y derechos de aduanas en destino, de conformidad con la normativa vigente, y que estos podrían correr de su parte.
7. MEDIOS TÉCNICOS PARA CORREGIR ERRORES
Se pone en conocimiento del Usuario que en caso de que detecte que se ha producido un error al introducir datos necesarios para procesar su solicitud de compra en el Sitio Web, podrá modificar los mismos poniéndose en contacto con Salduba Design a través de los espacios de contacto habilitados en el Sitio Web, y, en su caso, a través de aquellos habilitados para contactar con el servicio de atención al cliente, y/o utilizando los datos de contacto facilitados en la cláusula primera (Información general). Asimismo, estas informaciones también podrían subsanarse por el Usuario a través de su espacio personal de conexión al Sitio Web.
En cualquier caso, el Usuario, antes de hacer clic en "Finalizar Compra", tiene acceso al espacio, carrito, o cesta donde se van anotando sus solicitudes de compra y puede hacer modificaciones.
De igual forma, se remite al Usuario a consultar el Aviso Legal y Condiciones Generales de Uso y, en concreto, la Política de Privacidad para recabar más información sobre cómo ejercer su derecho de rectificación según lo establecido en el Reglamento (UE) 2016/679 del Parlamento Europeo y del Consejo, de 27 de abril de 2016, relativo a la protección de las personas físicas en lo que respecta al tratamiento de datos personales y a la libre circulación de estos datos (RGPD) y en la Ley Orgánica 3/2018, de 5 de diciembre, de Protección de Datos Personales y garantía de los derechos digitales.
8. DEVOLUCIONES
En los casos en los que el Usuario adquiriera productos en o través del Sitio Web del titular, le asisten una serie de derechos, tal y como se enumeran y describen a continuación:
Derecho de Desistimiento
Dado que la mayoría de los productos comercializados en la Web no existen en stock sino que se producen bajo demanda en exclusiva para el Usuario tras su pedido y compra, existen dos tipos de productos con respecto al derecho legal de desistimiento:
A) Productos de Producción bajo demanda sin derecho a Desistimiento
El modelo de producción y venta de Salduba Design, buscando la sostenibilidad del ciclo productivo y de los productos comercializados, se basa en producción bajo demanda.
Los productos comercializados en la Web no existen en stock sino que se producen bajo demanda en exclusiva para el Usuario tras su pedido y compra.
En este sentido, el pedido y compra de un producto determinado por parte del Usuario supone una orden de fabricación en exclusiva para él de un producto concreto, con unas características concretas indicadas en la ficha del producto, con una talla concreta (cuyas dimensiones básicas vienen detalladas en la ficha de tallajes), en su caso un color determinado (detallado en la ficha del producto y visualizable en las fotografías ilustrativas, teniendo en cuenta las diferencias que la iluminación y tonalidad ambiental pueden producir en la percepción del color), con un diseño o diseños concretos en unas ubicaciones concretas del producto.
La Ley 3/2014, de 27 de marzo, por la que se modifica el texto refundido de la Ley General para la Defensa de los Consumidores y Usuarios y otras leyes complementarias, aprobado por el Real Decreto Legislativo 1/2007, de 16 de noviembre, indica en su artículo 103, como excepción al derecho de desistimiento "c) El suministro de bienes confeccionados conforme a las especificaciones del consumidor y usuario o claramente personalizados."
A pesar de ello, Salduba Design tiene el objetivo de que quedes totalmente satisfecho con tu pedido, así que puedes confiar en nuestras reglas de devolución justas y que tendremos en cuenta las circunstancias excepcionales si presentas una solicitud de devolución motivada que a nuestro criterio y equidad merece otorgarte el derecho a devolución (no a desistimiento) del producto o productos solicitados.
Con ello, te ofrecemos las siguientes alternativas:
- Cambio por un nuevo producto (o productos) de igual valor al devuelto.
- Cambio por un vale por el importe de todos los pagos relativos al producto o productos para tu siguiente pedido.
- De forma excepcional, el reembolso de todos los pagos relativos al producto o productos aceptada por Salduba Design la devolución.
Para solicitar una devolución el Usuario debe notificarlo a Salduba Design en el plazo de 7 días naturales desde la recepción de los artículos del pedido.
Podrá hacerlo, en su caso, a través de los espacios de contacto habilitados en el Sitio Web o a través de:
Salduba Design
Carmen López López
Alfonso IX 8, 5B 24004 LEON
Email: [email protected]
Teléfono: +34 951127495
B) Productos con derecho a Desistimiento
En aquellos productos en Salduba Design, en cuya ficha o publicidad se indique expresamente que existe el derecho de desistimiento, o en la circunstancia de que tras un arbitrio de consumo el tribunal arbitral dictaminara que cabe derecho al desistimiento, se tendrá en cuenta lo establecido en la Ley 3/2014, de 27 de marzo, por la que se modifica el texto refundido de la Ley General para la Defensa de los Consumidores y Usuarios y otras leyes complementarias, aprobado por el Real Decreto Legislativo 1/2007, de 16 de noviembre, y le asistirá el derecho a desistir de la compra en un plazo de 14 días naturales sin necesidad de justificación, en el caso de la compra de productos con derecho a desistimiento, y por el plazo marcado en su caso por el correspondiente tribunal arbitral de consumo si ante una disputa éste concediera al Usuario tal derecho.
Este plazo de desistimiento expirará a los 14 días naturales del día que el Usuario o un tercero autorizado por éste, distinto del transportista, adquirió la posesión material de los bienes adquiridos en el Sitio Web de Salduba Design o en caso de que los bienes que componen su pedido se entreguen por separado, a los 14 días naturales del día que el Usuario o un tercero autorizado por éste, distinto del transportista, adquirió la posesión material del último de esos bienes que componían un mismo pedido de compra, o en el caso de tratarse de un contrato de servicios, a los 14 días naturales desde el día de la celebración del contrato.
Para ejercer este derecho de desistimiento, el Usuario deberá notificar su decisión a Salduba Design.
Podrá hacerlo, en su caso, a través de los espacios de contacto habilitados en el Sitio Web o a través de:
Salduba Design
Carmen López López
Alfonso IX 8, 5B 24004 LEON
Email: [email protected]
Teléfono: +34 951127495
El Usuario, independientemente del medio que elija para comunicar su decisión, debe expresar de forma clara e inequívoca que es su intención desistir del contrato de compra.
En todo caso, el Usuario podrá utilizar el modelo de formulario de desistimiento que Salduba Design pone a su disposición como parte anexada a estas Condiciones, sin embargo, su uso no es obligatorio.
Para cumplir el plazo de desistimiento, basta con que la comunicación que expresa inequívocamente la decisión de desistir sea enviada antes de que venza el plazo correspondiente.
In case of withdrawal, Salduba Design will reimburse the User for all payments received, including shipping costs (with the exception of additional costs chosen by the User for a shipping method other than the least expensive method offered on the Website) without no undue delay and, in any case, no later than 14 calendar days from the date on which Salduba Design is informed of the decision to withdraw by the User.
Salduba Design will reimburse the User using the same payment method used by the User to carry out the initial purchase transaction. This refund will not generate any additional cost to the User. However, Salduba Design could withhold said reimbursement until the products or items of the purchase have been received, or until the User presents proof of their return, depending on which condition is met first.
Depending on the production center that sent the order.
Check with Salduba Design or check the shipping address.
Normally it will be: Travessía Prat de la Riba, 91-95, 08849 Sant Climent de Llobregat, Barcelona, Spain
And you must do so without undue delay and, in any case, no later than 14 calendar days from the date Salduba Design was informed of the withdrawal decision.
The User acknowledges knowing that he must assume the direct cost of return (transportation, delivery) of the goods, if any were incurred. In addition, he will be responsible for the decrease in value of the products resulting from a handling other than that necessary to establish the nature, characteristics and operation of the goods.
The User acknowledges knowing that there are exceptions to the right of withdrawal, as stated in article 103 of Royal Legislative Decree 1/2007, of November 16, which approves the revised text of the General Law for the Defense of Consumers and Users and other complementary laws. By way of example, and not exhaustively, this would be the case of: personalized products; products that can deteriorate or expire quickly; Music or video CDs/DVDs without their packaging, as sealed at the factory; products that for reasons of hygiene or health are sealed and have been unsealed after delivery.
In this same sense, the provision of a service that the User could contract on this Website is governed, since this same Law establishes that the Right of withdrawal will not apply to Users when the provision of the service has been fully executed, or when it has begun. , with the express consent of the consumer and user and with the recognition on their part that they are aware that, once the contract has been fully executed by Salduba Design, they will have lost their right of withdrawal.
In any case, no refund will be made if the product has been used beyond its mere opening, of products that are not in the same condition in which they were delivered or that have suffered any damage after delivery.
Likewise, the products must be returned using or including all their original packaging, the instructions and other documents that accompany them, in addition to a copy of the purchase invoice.
The withdrawal form model can be downloaded at the following link:
http://salduba.shop/url_modelo_desestimiento
Return of defective products or shipping error
These are all those cases in which the User considers that, at the time of delivery, the product does not comply with the provisions of the contract or purchase order, and that, therefore, they should contact Salduba Design. immediately and let you know of the existing disagreement (defect/error) by the same means or using the contact information provided in the previous section (Right of Withdrawal).
The User will then be informed on how to proceed with the return of the products, and these, once returned, will be examined and the User will be informed, within a reasonable period, if the refund or, where appropriate, the replacement of the same is appropriate. .
The refund or replacement of the product will be made as soon as possible and, in any case, the refund within 14 days from the date on which we send you an email confirming that the refund or replacement of the nonconforming item is appropriate. The replacement of the non-conforming article, as it is production on demand, will be carried out as soon as possible and within the indicative periods that appear in the product file on our website for the replacement article.
The amount paid for those products that are returned due to a defect, when it really exists, will be fully refunded, including delivery costs and the costs that the User could have incurred to make the return. The refund will be made by the same means of payment that the User used to pay for the purchase.
In any case, the rights recognized in the legislation in force at all times for the User, as a consumer and user, will always apply.
Guarantee
The User, as a consumer and user, enjoys guarantees on the products that he can acquire through this Website, in the legally established terms for each type of product, responding Salduba Design, therefore, for the lack of conformity of the same that is manifested within a period of two years from the delivery of the product.
In this sense, it is understood that the products are in accordance with the contract provided that: they conform to the description made by Salduba Design and possess the qualities presented therein; are suitable for the uses to which products of the same type are ordinarily used; and present the usual quality and benefits of a product of the same type and that are fundamentally expected of it. When this is not the case with respect to the products delivered to the User, the User must proceed as indicated in the Return of defective products or shipping error section. However, some of the products that are marketed on the Website, could present non-homogeneous characteristics as long as they derive from the type of material with which they have been manufactured,
On the other hand, it could be the case that the User acquires a product of a brand or manufactured by a third party on the Website. In this case, and considering the User that it is a defective product, he also has the possibility of contacting the brand or manufacturer responsible for the product to find out how to exercise his legal guarantee right directly against them during the two years following the delivery of said products. For this, the User must have kept all the information in relation to the guarantee of the products.
However, to learn more about the After-Sales Service that Salduba Design puts at the service of the Users of the Website, you can consult it here:
https://salduba.shop/es/content/servicio-postventa.
9. EXEMPTION OF LIABILITY
Unless otherwise provided by law, Salduba Design will not accept any responsibility for the following losses, regardless of their origin:
- any losses that were not attributable to any breach by you;
- business losses (including lost profits, revenue, contracts, anticipated savings, data, loss of goodwill or unnecessary expenses incurred); or of
- any other indirect loss that was not reasonably foreseeable by both parties at the time the contract for the sale of the products was formalized between both parties.
Similarly, Salduba Design also limits its liability in the following cases:
- Salduba Design applies all the measures related to providing a faithful visualization of the product on the Website, however, it is not responsible for the slightest differences or inaccuracies that may exist due to lack of screen resolution, or problems with the browser used or others of this kind.
- Salduba Design will act with the utmost diligence in order to make available to the company in charge of transporting the product that is the object of the purchase order. However, it is not responsible for damages arising from a malfunction of the transport, especially due to causes such as strikes, highway retentions, and in general any other typical of the sector, which derive in delays, losses or theft of the product.
- Technical failures that, due to fortuitous or other causes, prevent the normal operation of the service through the Internet. Lack of availability of the Website for maintenance or other reasons, which prevents the availability of the service. Salduba Design puts all the means at its disposal in order to carry out the process of purchase, payment and shipment/delivery of the products, however, it exempts itself from responsibility for causes that are not attributable to it, acts of God or force majeure.
- Salduba Design will not be responsible for the misuse and/or wear of the products that have been used by the User. At the same time, Salduba Design will not be held responsible for an erroneous return made by the User. It is the User's responsibility to return the correct product.
In general, Salduba Design will not be responsible for any breach or delay in the fulfillment of any of the obligations assumed, when it is due to events that are beyond its reasonable control, that is, due to force majeure, and this may include, by way of example but not exhaustive:
- Strikes, lockouts or other industrial action.
- Civil unrest, revolt, invasion, threat or terrorist attack, war (declared or not) or threat or preparations for war.
- Fire, explosion, storm, flood, earthquake, subsidence, epidemic or any other natural disaster.
- Impossibility of using trains, ships, planes, motor transport or other means of transport, public or private.
- Inability to use public or private telecommunication systems.
- Acts, decrees, legislation, regulations or restrictions of any government or public authority.
In this way, the obligations will be suspended during the period in which the cause of force majeure continues, and Salduba Design will have an extension in the term to fulfill them for a period of time equal to the duration of the cause of force majeure. Salduba Design will use all reasonable means to find a solution that allows it to comply with its obligations despite the force majeure event.
10. WRITTEN COMMUNICATIONS AND NOTICES
By using this Website, the User accepts that most of the communications with Salduba Design are electronic (email or notices published on the Website).
For contractual purposes, the User agrees to use this electronic means of communication and acknowledges that all contracts, notifications, information and other communications that Salduba Design sends electronically comply with the legal requirements of being in writing. This condition will not affect the rights recognized by law to the User.
The User can send notifications and/or communicate with Salduba Design through the contact details provided in these Conditions and, where appropriate, through the contact spaces on the Website.
Likewise, unless otherwise stipulated, Salduba Design may contact and/or notify the User via email or at the postal address provided.
11. WAIVER
No waiver by Salduba Design of a specific legal right or action or the lack of a requirement by Salduba Design for strict compliance by the User with any of its obligations will mean, nor a waiver of other rights or actions derived from a contract or the Conditions, nor will it exonerate the User from the fulfillment of its obligations.
No waiver by Salduba Design of any of these Conditions or of the rights or actions derived from a contract will take effect, unless it is expressly established that it is a waiver and it is formalized and communicated to the User in writing.
12. NULLITY
If any of these Conditions were declared null and void by a firm resolution issued by a competent authority, the rest of the clauses will remain in force, without being affected by said declaration of nullity.
13. ENTIRE AGREEMENT
These Conditions and any document to which express reference is made in these constitute the entire existing agreement between the User and Salduba Design in relation to the object of sale and replace any other agreement, agreement or previous promise agreed verbally or in writing by the same parts.
The User and Salduba Design acknowledge having consented to the conclusion of a contract without having relied on any statement or promise made by the other party, except for what is expressly mentioned in these Conditions.
14. DATA PROTECTION
The information or data of a personal nature that the User provides to Salduba Design in the course of a transaction on the Website, will be treated in accordance with the provisions of the Privacy Policy or data protection (contained, where appropriate, in the Legal Notice and General Conditions of Use). By accessing, browsing and/or using the Website, the User consents to the processing of said information and data and declares that all the information or data provided is true.
15. APPLICABLE LAW AND JURISDICTION
The access, navigation and/or use of this Website and the contracts for the purchase of products through it will be governed by Spanish legislation.
Any controversy, problem or disagreement that arises or is related to the access, navigation and/or use of the Website, or with the interpretation and execution of these Conditions, or with the sales contracts between Salduba Design and the User, will be submitted to the non-exclusive jurisdiction of the Spanish courts and tribunals.
16. COMPLAINTS AND CLAIMS
The User can send Salduba Design their complaints, claims or any other comment they wish to make through the contact information provided at the beginning of these Conditions (General Information).
In addition, Salduba Design has official claim forms available to consumers and users, and that they can request from Salduba Design at any time, using the contact information provided at the beginning of these Conditions (General Information).
Likewise, if a dispute arises from the conclusion of this purchase contract between Salduba Design and the User, the User as a consumer may request an out-of-court dispute resolution, in accordance with Regulation (EU) 524/2013 of the European Parliament and of the Council. , of May 21, 2013, on the resolution of online disputes in consumer matters and by which Regulation (EC) 2006/2004 and Directive 2009/22/EC are modified. You can access this method through the following website: http://ec.europa.eu/consumers/odr/.
Last modification: March 24, 2023